How is it that this has happened several times and these two companies still haven't figured out how to stop breaking this link or at least how to fix it in less than a week? Frustrating. Credit where due. 2. I never updated the Fitbit SmartWatch firmware before this problem occurred. Subsequently, one may also ask, what scales work with Fitbit? Jumping on in hope I'll be included when a solution if found. We now know that posting in the community does not count for that. It just uploads my weight and (inaccurate impedance-based) body fat percentage to a cloud account, and there’s an app to chart it. Note that this community is supported by its members, not the Withings Support Team. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. I like the scale because it gives much more information. I have tried everything and nothing is working. Be polite, remember you aren't talking to the person who broke it. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. WEIGHT Your weight entry for the current date will be updated in your MyFitnessPal account whenever new weight data is synced from your connected scale to the scale's website. 3. A Withings/Fitbit to Strava Sync Solution. Best smart scales of 2020. I had a FitBit Aria scale, I got it when they were new and honestly it hated connecting to the internet. Click "Download Withings Data" on the left. No new data to fitbit since 17 August. Just bought these scales on the basis I could sync the data to my Fitbit app... very disappointed at the moment. Withings (Nokia) Body. They went through 4 "troubleshooting" steps then said that means there's nothing wrong on their end so call Withings...however withings has no phone support at the moment so not much to be able to do. More can only help. When is Witherings going to provide a fix, or at least provide and update on what when we can expect it to be fixed? Connecting the Health Mate app to Fitbit enables you to export weight data recorded by Withings scales. The download starts but continuing spinning, never ending. I contacted Withings customer support and received a replay yesterday (April 24th): “Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible.”. Same problem here since April, 15th. There are probably about half as many tabs open on my phone's browser. Withings Body Cardio or Fitbit Aria 2: Which body fat scale will win the race in the end? In the world of connected devices, I now have a Withings Body+ scale. The idea is pretty simple. Live without data on your products - hope someday someone cares enough to fix the Fitbit - Withings Integration at: https://www.fitbit.com/weight/withings. I'm having the same issue. Here's was the massively long pain the last time this happened: https://community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/m-p/3781790#M29847. The best budget scale. Here is where I originally linked Fitbit to Withings successfully a year ago:https://www.fitbit.com/weight/withings. Withings Body Composition Review. The web server reported a bad gateway error. Visit, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. (Note: The honorable thing to do will be to UPDATE or remove the low ratings and public complaints once they fix it. I finally treated myself to buying the Witherings scale because it syncs with Fitbit. We shouldn't be penalized for their corporate failures. About WeightSync. We also have seen that others who contacted Customer Support have received no solution, no information on the actual problem's root cause, no evidence that actual people are assigned and working on it, and no expected timeline to restoring service. Come on Withings and Fitbit figure it out. Same problems here.......last sync was Thursday 20 August. Discover our award-winning smart scales, hybrid smartwatches & … I’ve been a fan Withings products and bought the SmartBody scale back in 2015. ... Stores up to 16 readings if scale cannot sync wirelessly. To connect Fitbit to Apple Health: From the App Store, download the Sync Solver for Fitbit app. I'm sorry to hear of the syncing issue that you are experiencing between your Withings Body Cardio scale and Fitbit app. I am experiencing the same....having some feedback, even acknowledging that Withings is no longer compatible with Fitbit would be helpful at least. Me too. Discover the Withings ScanWatch, Steel HR, Body Cardio and Sleep Analyzer. There is almost no incentive for them to care or fix it. When you step on the scale, a small electrical current runs up through your leg and across your pelvis, measuring the amount of resistance from body fat. Rolli-Fit Smart Body Fat Scale, Digital Bathroom Weight Scale Sync with Fitbit, Apple Health and Google Fit, Tracks 8 Key Compositions Analyzer, 6mm Tempered Glass, 400 lbs, White 4.2 out of 5 stars 77 Your wife already has a fitbit account. About ready to send both products back. Fitbit’s app doesn’t sync with Apple’s HealthKit, whereas Withings’ does. And me. Posting thread again for quick reference: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/page/5. I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). Scale data is not syncing to fitbit for the past 2 days. (However I dont know what it did behind the web interface, which showed linked again at this time.). ^Thank you for this post. For those of you who are curious as to how this should work, the following page has the instructions:How to sync your weight between Nokia/Withings scales and Fitbithttp://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/. lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. Based on the facts, I do not believe either company cares about it or us. She would have to create a withings account I believe for the withings scale and have it sych with fitbit. A message will pop up; tap Continue. This digital bathroom scale is best for people who currently use a Fitbit wearable and want all of their data — activity, nutrition, weight, BMI, body fat, sleep — in one dashboard. I am having this problem as well since April 15, 2019. I will have no trust in either company until there is proof that they have done this, and are actively working together. My Body+ Scale stopped syncing to my fitbit on April 15th. Rolli-Fit Smart Body Fat Scale, Digital Bathroom Weight Scale Sync with Fitbit, Apple Health and Google Fit, Tracks 8 Key Compositions Analyzer, 6mm Tempered Glass, 400 lbs, White 4.2 out of 5 stars 77 Disappointed to say the least. Our favorite is Sync Solver for Fitbit ($4.99). I heard that Fitbit made some internal changes on Aug 20th, which would be the likely cause of the failure, most likely that Fitbit's "change" or "update" broke the API interface between them and Withings or at least they are not handshaking with all the parameters in the right format. Hoping for your patience and understanding. I am experiencing the same issue. Same issue, last synch 15/04 with Fitbit account, nothing since then. Scale readings automatically show up in MFP, asvdo fitbit steps from the fitbit devices. Why no response to Emma? Make sure they understand that it is a serious problem and you need to know when they will have it fixed. Having same issue. 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